About Platinum Relations

Platinum Relations exists to raise the bar on what you expect when you think of your merchant service provider. Not only do we facilitate acceptance of credit and debit cards for payments for goods and services on behalf our constituent clients, we bring a wealth of knowledge and a cadre of trusted providers to the table.

Our consultants truly listen, and work to create solutions with our partners to help our clients soar.

Our core competency is Merchant Services – electronic payments processing – credit and debit card transaction processing, credit card processing terminals, point of sale software, virtual terminals, mobile processing solutions, eCommerce solutions, gift and loyalty card solutions, check conversion and guarantee, merchant cash advances (where appropriate).

We provide a complete array of what is needed to process electronic payments in whatever form necessary for our clients.

And we do that differently from the rest of the pack.

At OUR core are the collective hearts of our consultants. We believe we must not only provide cost savings, but also bring additional value to the table....so when a client sees a consultant in the supermarket, it's a happy, hugging affair.

We do that in a number of ways…

  1. Negotiate great master contracts and pass the savings on to our clients

  2. 100% relationship based – no nasty overseas call centers here

  3. Provide the utmost in personalized service – our consultants maintain the client relationship

  4. First line Support is a direct call to each consultant

  5. Of course, we provide 24/7 backup support for all our consultants and clients

  6. Waive termination fees in contracts – we want happy clients, sending referrals, not handcuffs

  7. Our consultants are connected professionals – each brings their fleet of trusted advisors to the aide of every client

  8. Sew and strengthen the fabric of our communities – we are involved and have fund-raising programs designed to give back to schools, churches/ministries, and other non-profit organizations


Our Specialties…

  • Listening.

  • Lowering the cost structure for business owners, entrepreneurs, and non-profits to accept electronic forms of payment.

  • Bringing integrity to the table. 

  • Exceptional, personalized service.​

For those merchants outside traditional Underwriting Guidelines, yes, we have High Risk platforms as well as many products and services without the surprise and hassle of hidden fees. Therefore, removing the mystery from merchant processing.

Check out our basics.

Relations Merchant Support
We want to hear from you! Contact myself or your Representative with any questions or concerns regarding this article or your Merchant Services Account.

Dave Beneteau    970.209.4439
Karen Heun    719.660.3787
Justin Kappel    970.712.0247
Jay Stolzfus    970.209.0542