About Platinum Relations
Platinum Relations exists to raise the bar on what you expect when you think of your merchant service provider. Not only do we facilitate acceptance of credit and debit cards for payments for goods and services on behalf our constituent clients, we bring a wealth of knowledge and a cadre of trusted providers to the table.
Our consultants truly listen, and work to create solutions with our partners to help our clients soar.
Our core competency is Merchant Services – electronic payments processing – credit and debit card transaction processing, credit card processing terminals, point of sale software, virtual terminals, mobile processing solutions, eCommerce solutions, gift and loyalty card solutions, check conversion and guarantee, merchant cash advances (where appropriate).
We provide a complete array of what is needed to process electronic payments in whatever form necessary for our clients.
And we do that differently from the rest of the pack.
At OUR core are the collective hearts of our consultants. We believe we must not only provide cost savings, but also bring additional value to the table....so when a client sees a consultant in the supermarket, it's a happy, hugging affair.
We do that in a number of ways…
Negotiate great master contracts and pass the savings on to our clients
100% relationship based – no nasty overseas call centers here
Provide the utmost in personalized service – our consultants maintain the client relationship
First line Support is a direct call to each consultant
Of course, we provide 24/7 backup support for all our consultants and clients
Waive termination fees in contracts – we want happy clients, sending referrals, not handcuffs
Our consultants are connected professionals – each brings their fleet of trusted advisors to the aide of every client
Sew and strengthen the fabric of our communities – we are involved and have fund-raising programs designed to give back to schools, churches/ministries, and other non-profit organizations
Lowering the cost structure for business owners, entrepreneurs, and non-profits to accept electronic forms of payment.
Bringing integrity to the table.
Exceptional, personalized service.
For those merchants outside traditional Underwriting Guidelines, yes, we have High Risk platforms as well as many products and services without the surprise and hassle of hidden fees. Therefore, removing the mystery from merchant processing.
Relations Merchant Support
We want to hear from you! Contact myself or your Representative with any questions or concerns regarding this article or your Merchant Services Account.
Dave Beneteau 970.209.4439
Karen Heun 719.660.3787
Justin Kappel 970.712.0247
Jay Stolzfus 970.209.0542